This Privacy Policy explains how Gadget Gains collects, uses, stores and protects your personal information when you visit gadgetgains.co.uk, request a quote, arrange a collection, contact us or use our postal service.
We may collect personal information including your name, telephone number, email address, collection or delivery address, device information and any details you provide when requesting a quote or contacting Gadget Gains.
We may also collect technical information relating to your use of our website, such as browser, device and usage information, where permitted by law.
We use your information to respond to enquiries, provide quotes, arrange local collections or postal transactions, confirm transaction details, make payments and provide customer support.
We may also use information to improve our website and services, prevent fraud, maintain appropriate business records and comply with our legal obligations.
Depending on the circumstances, we may process your information because it is necessary to provide a service or fulfil a transaction with you, because we have a legitimate business interest, because you have given consent, or because we are required to do so by law.
We may share information with carefully selected service providers where this is necessary to operate our business. This may include payment providers, website and IT providers, delivery or courier services and professional advisers.
We may also disclose information where required by law or where necessary to protect our legal rights.
We take appropriate technical and organisational measures designed to protect personal information against accidental loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no online service or electronic transmission can be guaranteed to be completely secure.
We may use essential cookies required for the website to operate. We may also use analytics or other non-essential technologies where permitted and, where required, with your consent.
You can control cookies through your browser settings and any cookie controls made available on our website.
We retain personal information only for as long as reasonably necessary for the purpose it was collected, including providing our services, maintaining records, resolving disputes and complying with legal, tax or accounting obligations.
Depending on the circumstances, you may have the right to request access to your personal information, ask us to correct inaccurate information, request deletion or restriction of processing, object to certain processing and request transfer of your data.
Where processing is based on consent, you may withdraw that consent at any time.
If you have a question, request or complaint relating to your personal information, please contact Gadget Gains using the contact details available on our website.
You may also have the right to complain to the UK Information Commissioner's Office if you are unhappy with how your personal information has been handled.
Sending Your Device to Gadget Gains
Where we provide a free Royal Mail Tracked 24 label, please package your device securely, use the label provided and obtain proof of postage when handing the parcel to Royal Mail. Keep your proof of postage until your transaction has been completed.
Read our full postal terms →